In my own scenario, I doesnt have that entry, so I create it and enable by putting 1 in Dword. #Desktop manager blackberry windowsThe point its : you have to enable smb 2 in your Win System to make BBM Desktop Manager working again.Īfter some search I found this solution, ( this work for Windows 8.1, check for other win versions) #Desktop manager blackberry updateWindows 8.1, my laptop's system, got some update which changes SMB protocol, dunno exactly what the hell is, ( something related to how Windows will communicate with other devices and receiv file transfers). #Desktop manager blackberry how toRead our guide on how to import files to Google calendar or how to import contacts to Gmail, and even sending files directly to your phone.After hard investigation I found the problem was related to Windows ! Not the Playbook, not the usb port or wire, not BB Desktop Manager !!!!!! Much of your data can be imported back to your phone using applications like Outlook or Google sync tools and apps. Remember, if all fails, you can always use BlackBerry Backup Extractor to extract data from your backup data. This happens when your computer's administrator has changed your permissions since you logged in to the BlackBerry Desktop Manager. No changes have been made": This is a variation on the error found previously. "This function is no longer available to you."The Backup functionality is not available at your current location": This means you are accessing the Desktop Manager from a computer where performing backup and restore functions are restricted by the administrator of the computer you're using.There might be issues between a different BlackBerry OS between the device and the backup if this can't be resolved we suggest you check if the backup contains data using BlackBerry Backup Extractor. #Desktop manager blackberry upgradeSometimes simply rolling the change back, restoring, and trying the upgrade again can help (read our blog on how to upgrade to OS 7.1, the procedure is the same for most versions). "Error Restoring Database(s)": If you find yourself with this type of error you have recently either, upgraded or downgraded your phone.The Desktop service bookmarks the databases as read-only, preventing the data from being backed up or restored using a cable and BlackBerry Desktop Software.Įxamples of BlackBerry Desktop Manager failure messages.But the data can still be extracted where it is available. BlackBerry Backup Extractor can give you an indication of the data that's recoverable, it's extremely unlikely a corrupt backup will be restored. This is probably the worst it can get when restoring. The BlackBerry backup data might be corrupt, and cannot be accessed by BlackBerry Desktop Manager.Read how to turn off wireless synchronisation on your BlackBerry and how to delete the Desktop service book. The BlackBerry is configured for wireless synchronization, and this prevents the data from being updated in the backup.We also have some great tips on how to import files back to your BlackBerry device.Ī BlackBerry phone Top reasons why a BlackBerry backup might not restore via BBDM If the worst happens BlackBerry Backup Extractor can help by extracting the files and data from all IPD or BBB backups. In this article, we cover the top issues that can cause data such as address books not to restore, and offer some solutions where possible. There are several reasons this can happen, and some situations are more complicated than others. For instance, a common issue that can arise is where some data is not shown as being available for users to select for restoration, even though the data has been backed up. Restoring backups with BlackBerry Desktop Manager can - on occasion - be slightly problematic.
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